What does Zammad replace?

Zammad is a free alternative to Zendesk ($228/yr) and Freshdesk ($228/yr).

Is Zammad open source?

Yes. Zammad is licensed under AGPL-3.0, an OSI-approved open-source license.

Yes (self-hosted server; web UI).

Yes. Zammad is a server app you run on your own server, and its repository includes Docker files.

A free, open-source alternative to Zendesk and Freshdesk. Switching saves up to $228/yr at list price.

Checked Oct 17, 2026 · How we check

Self-hosted server

Open source · AGPL-3.0 Linux Self-hostable

zammad/zammad6.0k★last push Oct 9, 2026checked Oct 17, 2026

Self-host

Runs on your own Linux server, with Docker files in the repo. Setup docs are on zammad.org.

What does Zammad replace?: Zammad is a free alternative to Zendesk ($228/yr) and Freshdesk ($228/yr).
Is Zammad open source?: Yes. Zammad is licensed under AGPL-3.0, an OSI-approved open-source license.
Does Zammad run on Linux?: Yes (self-hosted server; web UI).
Can you self-host Zammad?: Yes. Zammad is a server app you run on your own server, and its repository includes Docker files.