Is there a free alternative to Freshdesk?

Yes. The 2 free alternatives are Zammad (open source, AGPL-3.0) and FreeScout (open source, AGPL-3.0).

How much does Freshdesk cost?

Freshdesk's Growth plan costs $19 a month, which is $228 a year (per agent, billed annually). Source: the official pricing page at freshworks.com, checked Oct 17, 2026.

Which Freshdesk alternatives run on Linux?

Zammad (self-hosted server; web UI) and FreeScout (self-hosted server; web UI).

Can you self-host a Freshdesk alternative?

Yes. Zammad and FreeScout run on your own server.

Are these Freshdesk alternatives open source?

Yes. All 2 use OSI-approved open-source licenses: Zammad (AGPL-3.0) and FreeScout (AGPL-3.0).

Free alternatives to Freshdesk

Swap Freshdesk for Zammad or FreeScout and stop paying $228/yr.

2open source2run on Linux2self-hostable

Prices and project data checked Oct 17, 2026 · How we check

$228/yr Growth Verified on freshworks.com, Oct 17, 2026

2 alternatives

Zammad

Self-hosted server About Zammad →

Open source · AGPL-3.0 Linux Self-hostable

zammad/zammad6.0k★last push Oct 9, 2026checked Oct 17, 2026

Self-host

Runs on your own Linux server, with Docker files in the repo. Setup docs are on zammad.org.

FreeScout

Self-hosted server About FreeScout →

Open source · AGPL-3.0 Linux Self-hostable

freescout-help-desk/freescout4.6k★last push Oct 8, 2026checked Oct 17, 2026

Self-host

Runs on your own Linux server. Setup docs are on freescout.net.

At a glance

Free alternatives to Freshdesk compared
Alternative	License	Linux	AUR	Self-host	Stars
Zammad	AGPL-3.0 open source	Yes	—	Yes	6.0k★
FreeScout	AGPL-3.0 open source	Yes	—	Yes	4.6k★

Freshdesk alternatives: questions

Is there a free alternative to Freshdesk?: Yes. The 2 free alternatives are Zammad (open source, AGPL-3.0) and FreeScout (open source, AGPL-3.0).
How much does Freshdesk cost?: Freshdesk's Growth plan costs $19 a month, which is $228 a year (per agent, billed annually). Source: the official pricing page at freshworks.com, checked Oct 17, 2026.
Which Freshdesk alternatives run on Linux?: Zammad (self-hosted server; web UI) and FreeScout (self-hosted server; web UI).
Can you self-host a Freshdesk alternative?: Yes. Zammad and FreeScout run on your own server.
Are these Freshdesk alternatives open source?: Yes. All 2 use OSI-approved open-source licenses: Zammad (AGPL-3.0) and FreeScout (AGPL-3.0).

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