Is there a free alternative to Zendesk?

Yes. The 2 free alternatives are Zammad (open source, AGPL-3.0) and FreeScout (open source, AGPL-3.0).

How much does Zendesk cost?

Zendesk's Support Team plan costs $19 a month, which is $228 a year (per agent, paid yearly ($25 monthly)). Source: the official pricing page at zendesk.com, checked Oct 17, 2026.

Which Zendesk alternatives run on Linux?

Zammad (self-hosted server; web UI) and FreeScout (self-hosted server; web UI).

Can you self-host a Zendesk alternative?

Yes. Zammad and FreeScout run on your own server.

Are these Zendesk alternatives open source?

Yes. All 2 use OSI-approved open-source licenses: Zammad (AGPL-3.0) and FreeScout (AGPL-3.0).

Free alternatives to Zendesk

Swap Zendesk for Zammad or FreeScout and stop paying $228/yr.

2open source2run on Linux2self-hostable

Prices and project data checked Oct 17, 2026 · How we check

$228/yr Support Team Verified on zendesk.com, Oct 17, 2026

2 alternatives

Zammad

Self-hosted server About Zammad →

Open source · AGPL-3.0 Linux Self-hostable

zammad/zammad6.0k★last push Oct 9, 2026checked Oct 17, 2026

Self-host

Runs on your own Linux server, with Docker files in the repo. Setup docs are on zammad.org.

FreeScout

Self-hosted server About FreeScout →

Open source · AGPL-3.0 Linux Self-hostable

freescout-help-desk/freescout4.6k★last push Oct 8, 2026checked Oct 17, 2026

Self-host

Runs on your own Linux server. Setup docs are on freescout.net.

At a glance

Free alternatives to Zendesk compared
Alternative	License	Linux	AUR	Self-host	Stars
Zammad	AGPL-3.0 open source	Yes	—	Yes	6.0k★
FreeScout	AGPL-3.0 open source	Yes	—	Yes	4.6k★

Zendesk alternatives: questions

Is there a free alternative to Zendesk?: Yes. The 2 free alternatives are Zammad (open source, AGPL-3.0) and FreeScout (open source, AGPL-3.0).
How much does Zendesk cost?: Zendesk's Support Team plan costs $19 a month, which is $228 a year (per agent, paid yearly ($25 monthly)). Source: the official pricing page at zendesk.com, checked Oct 17, 2026.
Which Zendesk alternatives run on Linux?: Zammad (self-hosted server; web UI) and FreeScout (self-hosted server; web UI).
Can you self-host a Zendesk alternative?: Yes. Zammad and FreeScout run on your own server.
Are these Zendesk alternatives open source?: Yes. All 2 use OSI-approved open-source licenses: Zammad (AGPL-3.0) and FreeScout (AGPL-3.0).

Built or know a better alternative to Zendesk? Suggest it free, or get it featured on this page.

Customer Support

More to cancel in Customer Support

All Customer Support →