Replaces it Active Open source · GPL-3.0 Linux Self-hostable
Self-host
Runs on your own Linux server, with Docker files in the repo. Setup docs are on glpi-project.org.
Free alternatives to Jira Service Management
Swap Jira Service Management for GLPI, Zammad or osTicket and stop paying $258/yr.
3open source3run on Linux3self-hostable
Prices and project data checked · How we check
$258/yr Standard Verified on atlassian.com, Oct 17, 2026
3 alternatives
Replaces it Active Open source · AGPL-3.0 Linux Self-hostable
No asset management or ITIL change and problem management.
Self-host
Runs on your own Linux server, with Docker files in the repo. Setup docs are on zammad.org.
Replaces it Active Open source · GPL-2.0 Linux Self-hostable
Dated interface, and no asset, change or problem management.
Self-host
Runs on your own Linux server. Setup docs are on osticket.com.
At a glance
Jira Service Management alternatives: questions
- Is there a free alternative to Jira Service Management?
- Yes. The 3 free alternatives are GLPI (open source, GPL-3.0), Zammad (open source, AGPL-3.0) and osTicket (open source, GPL-2.0).
- How much does Jira Service Management cost?
- Jira Service Management's Standard plan costs $21.50 a month, which is $258 a year (per agent per month, Monthly billing selected; free for up to 3 agents). Source: the official pricing page at atlassian.com, checked Oct 17, 2026.
- Which Jira Service Management alternatives run on Linux?
- GLPI (self-hosted server; web UI), Zammad (self-hosted server; web UI) and osTicket (self-hosted server; web UI).
- Can you self-host a Jira Service Management alternative?
- Yes. GLPI, Zammad and osTicket run on your own server.
- Are these Jira Service Management alternatives open source?
- Yes. All 3 use OSI-approved open-source licenses: GLPI (GPL-3.0), Zammad (AGPL-3.0) and osTicket (GPL-2.0).
Built or know a better alternative to Jira Service Management? Suggest it free, or get it featured on this page.
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